Frequently Asked Questions


how much is shipping?

Shipping is calculated at checkout.

(Shipping rates are calculated by the postal services.)


Do you ship internationally?

Yes! Shipping is calculated based on weight and region; it will be provided at checkout.

(Shipping rates are calculated by the postal services.)


How long is the processing Time? When will i recieve my order?

Processing time is 2-3 business days.* Tracking information is sent via email once items have shipped.

Where can i enter promo codes?

Promo codes may be entered at checkout.

May I cancel my order?

If your order has not already been shipped, you are able to cancel your order. Please contact us at klopez@ingenuitivestyle.com with your order number for assistance. If your item has already shipped, you may not cancel your order.

Can i return or exchange my item(s)?

All sales are final.

Will out of stock items restock?

We restock certain items. Please sign up for our newsletter to be the first to hear about any restocks!